 |
|
|
|
|
For Owners and Managers AND The Front Desk Team
OWNERS / MANAGERS
The first four Interactive Audio CDs will cover why it's important to re-create the systems at the front desk to become sales focused and uncover the principles of salon business building through your front desk professionals. We will teach you the steps to Hire the right person, Lead and Train your team, or even Fire if someone doesn't work out.
CD1:THE BIG WHY
The Anatomy of a Great Front Desk
CD2: HIRING
Finding out if Sales is their Blood
CD3: TRAINING
Internship and Training
CD4 : FIRING
When to Pull the Plug
FRONT DESK TEAM
The next four audio cd's will help get your existing front desk team on the same page fast! They will learn easy systems to begin increasing salon sales the very first week. By effectively closing the retail sale, offering additional services, enhancing their skills in pre-booking, implementing guest service promotions and more! New team members will now have a step-by-step training system!
CD5: GOALS
Breathing Life into Front Desk Goals
CD6: SELLING I
Immunizing the Fear of Sales
CD7: SELLING II
A Booster Shot for Additional Sales
CD8 :TEAM SYNERGY
Avoiding Team Psychotherapy |
|
|
|
|
;)
