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SUCCESS AT THE FRONT DESK IS POSSIBLE FOR YOU!
All you need is a good system! This FRONT DESK SUCCESS PLANNER is your guide to achieving the highest level of customer service, team synergy, and individual success!
LEARN HOW TO:
- Implement the principles of front desk success
- Upgrade the guest experience by offering additional services
- Offer salon gift cards, packages, and holiday service specials
- Talk about the salon to new clients
- Assist the service providers in recommending home care for guests
Provide yourself and your front desk team the organization to track your efforts, as well as to plan for daily opportunities. This tool will also become part of your training, coaching and mentoring process with your salon leader.
7 x 9 inch
3 ring binder with 8 tabbed sections including:
- Success Principles
- Daily Tracker
- Week Tracker
- Action Plan
- Monthly Promotions
- Month/Year Tracker
- Team Synergy
- Scripts For Success
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